AJIRA LEO TANZANIA
KaziniKwetu Ltd
Credit Controller
Dar es Salaam, Tanzania, United Republic of
Position: Credit Controller
We are looking for Credit Controller to work for our client in Dar es Salaam. As part of a team, and as a Credit Controller, you will be given a debt portfolio and it’s your duty to take every initiative to ensure optimum debt recovery and to consistently meet the monthly collection target as shall be set by Management
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Key Responsibilities
  • Carry out debt collection and consistently meet and maintain collection targets, including the targeted number of effective calls per day
  • Keep a log of all correspondences with customers by updating debtors register with relevant commentary every time.
  • Complete all required actions of the Dunning Process timely
  • Maintain a realistically low incidence rate of bad debt in line with the monthly targets, by ensuring no rollover
  • Anticipate developments, and identify accounts that may require special attention and flag them early
  • Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries
  • Undertake reconciliations, and compile documentation and necessary reports for necessary action by management
  • Maintain accurate individual records and performance statistics for the debtors in your portfolio
  • Obtain sufficient information to assess the risk of new and existing customers
  • Work within guidelines provided and as per the Credit Policy, and report to the AR Team leader
  • Close liaison with all colleagues in service and sales to ensure effective coordination of collection activity, sarong of client information, the target being timely collections and query resolution
  • Provide accurate advice on debt management, queries, VAT issues etc
  • Involvement in the reconciliations analysis of ledger accounts and invoicing history
  • Liaise with invoicing team on Credit Control queries for prompt resolution
  • Ensure all relevant details are provided to the rider to facilitate collection without unnecessary problems
  • Undertake ad-hoc responsibilities as required
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Qualifications:
  • Diploma or Bachelor degree in Accounting or related studies
  • At least two years of experience in credit control
  • Be enthusiastic and work with energy to achieve company standards and goals
  • Monitor progress of objectives and take action to ensure delivery to agreed timescales, and cost
  • Ability to plan, organize and prioritize workload effectively
  • Use experience to solve current problems
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