AJIRA LEO
Britam Insurance Tanzania
Assistant Accountant - (2100006X)
Job Purpose and Key responsibilities
Job purpose
The role holder will be responsible for reconciliation of clients’ accounts and ensure queries from intermediaries are promptly responded.
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Key responsibilities
  • Cash flow management – Daily monitoring of customer accounts and ensure adherence to cash before cover policy, handle the collection of premiums and find the resolution of account queries.
  • Customer retention and loyalty- Timely payment of commission
  • Verification of premium payment before processing claim- No claim file not confirmed within 24 hours.
  • Allocating daily receipts to all customer accounts
  • Providing accounts information to internal departments
  • Intermediaries reconciliation- No unreconciled balances more than 30 days Send monthly reconcile statement to intermediaries,
  • Lease with underwriters daily on funds received with no debit for timely postings.
  • Support all strategic initiatives that are in place which focus on premium collection and credit control issues for head office as well as for all the branches
  • Ensure all customers and direct clients /Agency queries are responded immediately. Ensure all commission reports are reconciled and paid by 5th of every month, Ensure all outstanding statement are sent by 10th of every month.
  • Regional cooperation, expansion & other assignments:- Ensure all regional queries on credit control issues are responded immediately and all reports required from receivables are prepared on time
  • Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
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Key Performance Measures
  • Debtors ratio
  • TAT for commission payment
  • TAT for allocation of receipts
  • TAT for reconciliation of intermediary balances

Working Relationships
Internal Relationships:
  • Responsible to Senior Accountant – Credit Control
  • Required to liaise and work closely with claims, underwriting & sales departments
External Relationships:
  • Brokers, Agents, Banks and direct customers
  • TIRA
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Knowledge, experience and qualifications required
  • Bachelor degree (Accounting and Business related options preferred)
  • Knowledge of insurance regulatory requirements
  • Knowledge of Britam products

Essential Competencies
  • Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
  • Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
  • Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
  • Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
  • Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
  • Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organizational values during every day interactions.
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Primary Location: Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 06-10-2021
Unposting Date: 13-10-2021
Number of Openings: 1